Integrations - November 13, 2026 - 202611.1.0 (Fall Release)

Create, understand, and manage integrations with the Canvas Builder, which introduces a modern, flowchart-style way to make automation more approachable for both technical teams and program managers. Instead of working through a primarily configuration-first experience like in the original Legacy Builder, users can now see their workflow come to life on a canvas with triggers, actions, and sequencing presented in a clear visual layout.

This release includes the following enhancements:

• Canvas Builder is now on by default for new and existing workflows. The Legacy Builder setting remains available to switch back.

• An Unsaved Changes prompt appears when edits to an action are abandoned, with an option to save and continue.

• Improved node and canvas alignment for Do While Loop, Apply to Each, and Conditional Logic actions.

For more information, see Integration Canvas Builder Feature Guide. This feature is related to the following idea: PLTI-I-634.

Record the original caller's IP address and device details in Global Activity for actions performed through Integration workflows. This allows audit records now identify the actual source system, which supports incident investigation and compliance reviews.

For more information, see OneTrust Activity Log. This feature is related to the following ideas: PLTI-I-612.

Tables in Integrations now offer a unified, standardized table experience with consistent search, sort, filter, and pagination behavior. This replaces inconsistent table behavior across Integration experiences, making configuration faster, easier, and more reliable for users who configure integrations, credentials, actions, and custom values, and reducing the risk of misinterpreting data.

This feature is available for the following Integration areas:

• Systems

• Values

• Credentials

• Integrations

• Setup for Custom Wizards

• Setup for Custom Values

OneTrust Integrations has been updated to improve navigation, form clarity, and in-product guidance across setup and management flows. These updates are designed to reduce the effort of setting up and managing integrations, giving admins clearer navigation and feedback, and a more consistent experience across every flow.

• Credentials edit and delete actions are available on each row's Context Menu.

• Workflow deactivation and credential deletion options are now less prominent to help prevent accidental selection.

• Added a tooltip on the Key Pair Copy icon and hover states on selection cards.

Reprocess or purge selected events in the new Retry Queue, which is now hosted in the Logs tab, and replaces the existing Message Container experience. These updates are designed to give admins control over failed and pending messages, helping them recover failed events without discarding pending ones and see exactly what changed after each action. Specific updates include:

• Visibility: individual events in the Retry Queue are listed in the Integration logs.
• Reprocess: selected events can be reprocessed instead of the entire queue.
• Context menus: individual events can be reprocessed from the Context menu.
• Purge: selected events can be purged instead of the entire queue, keeping pending messages safe.
• Confirmation: each action confirms what changed.

For more information, see Reprocessing Methods for Integration Workflows. This feature is related to the following idea: INT-I-93.

Refresh expiring Snowflake key pairs directly from the credentials flow instead of replacing them manually outside of OneTrust. Expiration reminder emails help teams rotate keys on time and maintain authentication continuity during the transition to the new key pair.

For more information, see Rotating Key Pairs for Integration Credentials.

Configure key-value pair authentication for database credentials to Snowflake. Since Snowflake is deprecating support of select credentials, this enhancement improves upon the username/password flow for a more secure approach with a private key for programmatic access that supports critical, existing integrations.

For more information, see Key-Pair Authentication for Snowflake Integration Credentials. This feature is related to the following idea: INT-I-34.

Issues that may impact our customers are documented in our Known Defects Database located here with approved workarounds and targeted releases for resolving the issue.